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How much rent do you pay?

No, I don’t just mean an apartment or housing. In our business lives we ‘rent’ many things. Equipment? Office space? How about software? The whole SaaS model is equivalent to paying monthly rent on your systems.

Think about all the technology you touch on a daily basis for your work – how many monthly/recurring payments do you have? It’s overwhelming, isn’t it – and a slight increase by multiple vendors can significantly impact your bottom line.

Give this song by Spoon a listen as we see what the experts are saying about the rent we pay this week…

For the CRM Aficionados…

SaaS pricing is an art unto itself. How many tiers, what features are available on each tier, etc. – there are many variables. For those of you who use Salesforce, you’ll probably be impacted by their latest price increases.

For the first time in more than seven years, Salesforce has increased its prices on the majority of its popular plans. The Starter plan stayed at the competitive $25/user/month, but the Professional, Enterprise, and Unlimited plans all saw an average increase of around 9%.

What’s the reason for the increase? According to the official Salesforce press release, it’s because the company has substantially increased its generative AI offerings, including AI Cloud, Einstein GPT, and others. As a result, they’ve increased prices to make up for the increased functionality of the platform as a whole.

I’d love to hear from you if you’re a Salesforce user – how are these increases impacting you? Maybe you’ve been losing sleep over the changes – or maybe you’re still seeing the value? I’m curious how other major CRM vendors will respond.

For the Music Lovers…

Spotify users have been waiting almost two years for the platform to up its game when it comes to audio quality. Apple, Tidal, Qobuz, Amazon, and others are already available in higher-res audio while Spotify seems stuck in 2017.

A “Supremium” tier was announced in 2021, and promises have been made and broken since then. Now, though, there may be a light at the end of the tunnel: data miners have identified changes in Spotify’s code that seem to include the ability to carry lossless audio.

The Verge also reports on the possibility of 24-bit lossless audio, AI playlists, advanced mixing tools, audiobooks, and more. And – the code seems to reference a cost of $19.99/month.

What do you think? Does a tier for higher-res audio resonate with you? And what about B2B? I’m sure most of us have found ourselves working with systems overdue for an update. Do you stick it out and make do because you like the rent you pay… or does the stuck-in-the-past software have you looking at alternatives?

As always, don’t hesitate to call me to brainstorm or just say hello!

Looking forward,

Rick Endrulat, President | ricke@v-causeway.com | www.linkedin.com/in/rickendrulat